Microsoft 365 Copilot
AI assistance for documents, email and meetings.
SOLUTIONS / AI-DX
AI & productivity
Bring digital tools to everyday work.
RICOH kintone plus
Organise information in business apps and rethink paper or spreadsheet workflows.
MAXHUB / Zoom Meetings
Meeting boards and web conferencing for in-person and remote collaboration.
PCA Cloud
Digital tools for accounting, sales, purchasing and inventory.
NetRICOH
Procurement of stationery, office supplies and consumables.
Business communications
Business phones, smart devices, mobile phones and business advisory services.
Our future AI business
Turn decades of business support into the power for people and AI to grow together.
Building on office equipment, IT and digitisation, our proposed direction is to become an AI and digital transformation partner that improves how businesses work: from workflow discovery and small pilots to internal guidelines and adoption support.
What the new design expresses
Silver and vermilion infinity loop
A symbol of human experience connecting with AI through a continuing cycle of practice, learning and improvement.
Deep blue and metallic texture
Expressing the stability and trust of business support alongside precision and a forward-looking approach to technology.
Images grounded in everyday work
Document handling, meetings, security and workplaces connect the potential of AI to tasks customers recognise.
From Japan, across language barriers
Communication in Japanese, English and Traditional Chinese expresses a direction from local trust toward international collaboration.
A path from existing services to AI
- 01Office equipment & IT
- 02Digitised documents & workflows
- 03AI-assisted work
- 04Human–AI collaboration & improvement
For example, a multifunction printer turns paper into data; storage and networks make it manageable and shareable. AI can then help search, organise and draft, while people retain judgement and review. This is a practical path connecting existing services with AI.
This section describes a proposed business direction. The next step is to run focused pilots and build application examples, using before-and-after workflows and verified outcomes to develop practical support.