RICOH Technical Call Center
0120-892-111Multifunction printers: Mon–Sat 09:00–17:30; requests after 17:00 are handled by a visit on the next business day.
CUSTOMER SUPPORT
Support contacts
Contact the team for your contracted service.
All hours are Japan time and numbers are domestic Japanese support lines. Availability depends on your contract and holidays.
RICOH PC Pack
0120-629-222PCs: weekdays 09:00–18:00
RICOH SV Pack
0120-838-921Servers: Mon–Sat 09:00–21:00
RICOH BB Pack
0120-568-735Networks: 09:00–21:00; weekends accept requests only.
RICOH BB Pack Next
0120-523-981Weekdays 08:30–18:00
RICOH Meraki Smart Service
0120-02-5361Weekdays 08:30–18:00
NetRICOH
0120-668-813Supplies: weekdays 09:00–19:00; Sat 09:00–17:00